Refunds & returns

We want you to love your Sable & Haven pieces.

If something isn't quite right, we're here to help.

Returns

Eligible items may be returned within 14 days of delivery.

Items must be unused, undamaged and in their original condition and packaging.

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Include:

  • Your order number
  • Photos of the item
  • Photos of the packaging
  • A brief description of the issue

We'll review your request and help resolve the issue.

Non-returnable items

Certain items may not be eligible for return.

Please contact us before sending anything back.

Refunds

Approved refunds are issued to the original payment method.

Once a refund has been processed, your bank or payment provider may require additional time to make the funds available.

Start a return

Email:

info@sableandhaven.com

with your order number and reason for your return.

Please do not send an item back before receiving return instructions from our team.