Refunds & returns
We want you to love your Sable & Haven pieces.
If something isn't quite right, we're here to help.
Returns
Eligible items may be returned within 14 days of delivery.
Items must be unused, undamaged and in their original condition and packaging.
Damaged or incorrect items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
Include:
- Your order number
- Photos of the item
- Photos of the packaging
- A brief description of the issue
We'll review your request and help resolve the issue.
Non-returnable items
Certain items may not be eligible for return.
Please contact us before sending anything back.
Refunds
Approved refunds are issued to the original payment method.
Once a refund has been processed, your bank or payment provider may require additional time to make the funds available.
Start a return
Email:
info@sableandhaven.com
with your order number and reason for your return.
Please do not send an item back before receiving return instructions from our team.