Terms and Conditions
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. About Sable & Haven
Sable & Haven is an online home and lifestyle store offering curated home decor, lighting, bedroom, bathroom, kitchen and dining products.
Business name: Sable & Haven
Email: info@sableandhaven.com
2. Use of Our Website
You agree to use our website only for lawful purposes.
You may not use our website to:
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to our website or systems
- Interfere with the operation or security of our website
- Copy, reproduce or distribute our content without permission
- Use our website for fraudulent purposes
We reserve the right to refuse service, restrict access or cancel orders where we reasonably suspect fraudulent, abusive or unlawful activity.
3. Products
We make every effort to ensure that product descriptions, photographs, measurements and other information on our website are accurate.
However, colors may appear slightly different depending on your device or screen settings.
Product measurements, materials and specifications may vary slightly between products.
We reserve the right to modify, discontinue or update products at any time without prior notice.
4. Product Availability
All products are subject to availability.
If a product you have ordered becomes unavailable after your purchase, we will contact you and may offer an alternative solution, including a replacement or refund where appropriate.
5. Pricing
All prices displayed on our website are listed in U.S. dollars (USD) unless otherwise stated.
Prices may change at any time without notice.
We reserve the right to correct pricing errors, product information errors or other inaccuracies.
If an order has been placed using an incorrect price due to an obvious error, we may contact you before fulfilling the order and provide you with the option to confirm the order at the correct price or cancel the order for a full refund.
6. Orders
When you place an order with Sable & Haven, you are making an offer to purchase the products in your order.
After placing your order, you will receive an order confirmation by email. This confirmation does not necessarily mean that your order has been accepted or shipped.
We reserve the right to accept or decline an order at our discretion.
We may cancel an order if:
- A product is unavailable
- There is an obvious pricing or product information error
- We suspect fraudulent or unauthorized activity
- We are unable to process the payment
- We are unable to fulfill the order for another legitimate reason
If we cancel an order after payment has been received, we will issue an appropriate refund to the original payment method.
7. Payment
We accept the payment methods displayed at checkout.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Your payment must be successfully processed before your order can be fulfilled.
8. Shipping & Delivery
Orders are shipped to the destinations available at checkout.
Shipping times vary depending on the product, fulfillment location, shipping method and destination.
Estimated delivery times are provided where available and are not guaranteed unless specifically stated.
Once an order has been shipped, you may receive tracking information by email.
Please note that tracking information may take some time to update after shipment.
For additional information, please see our Shipping & Delivery Policy.
9. Multiple Shipments
Some products may be fulfilled from different locations.
As a result, products from the same order may arrive in separate packages and at different times.
You will not necessarily receive all items from your order in one shipment.
10. Delays
Sable & Haven is not responsible for delays caused by circumstances outside of our reasonable control, including but not limited to:
- Carrier delays
- Weather
- Natural disasters
- Customs delays
- Government restrictions
- Strikes
- Transportation disruptions
- Incorrect or incomplete shipping information provided by the customer
We will make reasonable efforts to assist you when a delivery issue occurs.
11. Returns, Refunds & Resolutions
We want you to be happy with your Sable & Haven purchase.
If you experience an issue with your order, please contact us at:
info@sableandhaven.com
Please include your order number and, where applicable, photographs of the product and packaging.
Each request is reviewed individually.
Depending on the circumstances, we may provide an appropriate resolution, which may include:
- A replacement
- A reshipment
- A partial refund
- A full refund
- Store credit
In some situations, you may not be required to return the product.
Please do not send any product back without contacting us and receiving return instructions from Sable & Haven first.
Unauthorized returns may not be eligible for a refund.
For full details, please review our Returns & Refunds Policy.
12. Damaged or Incorrect Orders
If your order arrives damaged, defective or you receive an incorrect item, please contact us as soon as possible.
To help us resolve the issue, we may request:
- Your order number
- Photos of the product
- Photos of the packaging
- A description of the issue
We will review your request and determine an appropriate resolution.
13. Customer Information
You are responsible for providing accurate and complete information when placing an order.
This includes:
- Your full name
- Shipping address
- Email address
- Payment information
- Any other information required at checkout
Sable & Haven is not responsible for delays, additional shipping costs or delivery issues resulting from incorrect or incomplete information provided by the customer.
14. Intellectual Property
All content on the Sable & Haven website, including but not limited to:
- Logos
- Brand names
- Text
- Graphics
- Product descriptions
- Images
- Website design
- Photography
- Videos
is owned by or licensed to Sable & Haven and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute or use our content for commercial purposes without our prior written permission.
15. Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience only.
Sable & Haven does not control or guarantee the content, availability, security or practices of third-party websites.
Your use of third-party websites is subject to their own terms and policies.
16. Promotions & Discounts
From time to time, Sable & Haven may offer promotional codes, discounts or special offers.
Unless otherwise stated:
- Promotional codes cannot be exchanged for cash
- Only one promotional code may be used per order
- Promotions may have additional terms or expiration dates
- We reserve the right to modify or end a promotion at any time
17. Limitation of Liability
To the extent permitted by applicable law, Sable & Haven will not be responsible for indirect, incidental, special or consequential damages arising from your use of our website or purchase of our products.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
18. Disclaimer
Our website and its content are provided on an "as available" basis.
While we make reasonable efforts to keep our website accurate and available, we do not guarantee that the website will always be uninterrupted, error-free or completely accurate.
19. Changes to These Terms
We may update these Terms & Conditions from time to time.
When we make changes, we will update the "Last updated" date at the top of this page.
Your continued use of our website after changes are posted means that you accept the updated Terms & Conditions.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of united states, without regard to its conflict of law principles.
Any disputes shall be subject to the applicable courts of united states, to the extent permitted by law.
21. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Sable & Haven
Email: info@sableandhaven.com